Privacy Policy

Castle Realtors, PC (“we,””us,””our,” or the”Company”) respects your privacy and is deeply committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website located at www.castle-realtors.com (the”Site”) or when you interact with our licensed real estate agents and administrative staff.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not accessor use the Site.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you (“Personal Information”). We collect this information in two ways:

A. Information You Provide Voluntarily

• Contact & Profile Data: Name, email address, physical address, phone number, and communication preferences when you fill out contact forms, schedule a showing, or sign up for neighborhood market updates.
• Real Estate Preferences: Search criteria, budget ranges, neighborhoods of interest, and whether you are looking to buy, sell, or rent.
• Professional Information: If you fill out an agent onboarding or inquiry form, we may collect your California DRE license number, professional history, and social media links.

B. Information Automatically Collected

• Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed on our Site, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and pixels to analyze traffic, remember your search preferences, and improve your overall browsing experience.

2. How We Use Your Information

We use the data we collect to provide a seamless real estate experience. Specifically, we use your information to:

• Match you with a California-licensed real estate agent specializing in your target neighborhood.
• Respond to your inquiries, schedule property viewings, and deliver requested comparative market analyses (CMAs).
• Deliver real estate market updates, newsletters, or promotional content (you can opt-out at any time).
• Maintain, secure, optimize, and troubleshoot our website.
• Ensure compliance with the California Department of Real Estate (DRE) regulations and federal fair housing laws.

3. How We Share Your Information

We do not sell your personal information to third parties for commercial gain. We may share your information under the following limited circumstances:

• Affiliated Agents: We share your contact details and housing preferences with our internal real estate agents so they can reach out to assist you.
• Service Providers: We may share data with trusted vendors who perform services on our behalf, such as website hosting, email distribution systems, and our Customer Relationship Management (CRM) platform.
• Legal and Regulatory Compliance: We will disclose information if required to do so by law, subpoena, or to cooperate with regulatory bodies like the California DRE.

4. Your California Privacy Rights (CCPA/CPRA)

As a resident of California, you possess specific legal rights regarding your Personal Information under the California Consumer Privacy Act (CCPA). These include:

• The Right to Know: You have the right to request a disclosure of what personal data we collect, use, share, or sell.
• The Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain legal exceptions, such as maintaining active transaction files for compliance.
• The Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• The Right to Opt-Out of Sale or Sharing: Castle Realtors, PC does not sell your data. However, you have the right to direct businesses to not sell or share your information.
• The Right to Non-Discrimination: We will never discriminate against you, alter our services, or deny you real estate representation for exercising your privacy rights.

To exercise any of these rights, please contact us using the methods provided in Section 7 below.

5. Security of Your Information

We implement industry-standard physical, electronic, and managerial security measures designed to safeguard
your personal data from unauthorized access, loss, or alteration. However, please be aware that no method of
transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Websites and MLS Feeds

Our website displays active property listings pulled via IDX (Internet Data Exchange) from local Multiple Listing Services (MLS). Our Site may also contain links to external sites, social media platforms, or escrow/lender partners. We are not responsible for the privacy practices of third-party websites, and we encourage you to read their individual privacy policies.

7. Contact Us & Privacy Requests

If you have any questions about this Privacy Policy, wish to update your preferences, or want to submit a CCPA data request to know or delete your information, please contact us at: